Shipping, simplified.
What ships free, what everything else costs, and when it arrives. Every offer applies automatically at checkout. No code needed.
Free shipping.
Canadian addresses. *Barbell, Ox plate and equipment offers do not apply in remote areas and the territories (see the fine print). Gear & Apparel 120 $+ ships free everywhere.
Racks, rigs and heavy orders.
Flat freight by order weight, delivered on a pallet. Under 200 lb, racks ship as parcels and usually cost less. If a carrier quotes lower at checkout, you pay the lower price.
Everything else.
Priced at checkout from the weight of your order and your postal code, with live carrier rates when they are lower. Rubber flooring, mats, turf and Concept2 always ship at their regular rate. You see the exact amount before you pay.
When it ships.
The lead time is shown on every product page. Most of our steel is made to order, so your order ships complete, in one shipment, once every item is ready. Apparel is printed on demand and ships on its own, straight from our print partner.
What if the real freight is far above what I paid?
We check the real freight on every order before it ships. If it is far above what checkout charged, usually because of a remote address, limited access or an unusual volume, we contact you first. You pay the difference or cancel for a full refund.
How is the $3,500 counted?
On the equipment in your cart, before taxes and after discounts. Items that already ship free (barbells, Ox plates, Gear & Apparel) and rubber flooring, mats, turf and Concept2 are not counted.
Can I mix barbells or Ox plates with other items?
Yes. Barbells and Ox plates add nothing to your shipping, whatever else is in the cart. The rest ships at its regular rate.
What happens on delivery day?
The freight carrier contacts you to book a delivery window, and someone needs to be there to receive the pallet. Inspect it and write any damage on the delivery slip before you sign. That note is what makes a claim possible.
*Remote areas and territories
Shipping offers (free shipping, flat rates and the $499 cap) do not apply in remote areas: Abitibi-Témiscamingue, Nord-du-Québec, Chibougamau-Chapais, Côte-Nord, Gaspésie, Northern Ontario, Labrador and the north of Alberta, Saskatchewan, Manitoba and British Columbia. Checkout recognizes them by postal code and shows the remote rate, based on order weight, along with any lower carrier rate. Gear & Apparel 120 $+ still ships free.
Postal codes starting with: A0P, A0R, A2V, G0C, G0E, G0G, G0H, G0T, G0W, G4R, G4S, G4V, G4X, G4Z, G5B, G5C, G8P, J0Y, J0Z, J9P, J9T, J9V, J9X, J9Y, J9Z, P0J, P0K, P0L, P0N, P0P, P0R, P0S, P0T, P0V, P0W, P0X, P0Y, P4N, P4P, P4R, P5A, P5N, P8N, P8T, P9A, P9N, R0B, R8A, R8N, S0J, S0M, T0H, T0P, T9H, V0C, V0J, V0T, V8G, V8J.
On quote: Nunavik (J0M), Îles-de-la-Madeleine (G4T), Yukon, Northwest Territories and Nunavut. Contact us before ordering.
British Columbia terminal pickup
On orders of $500 or more, you can collect your order at a Day & Ross terminal in Burnaby, Kelowna or Victoria. The option and its price show at checkout.
Quotes and commercial projects
Website offers apply to online orders. Quotes and commercial projects get their own freight price, shown on your quote.
Questions?
Large or unusual order? Get the exact shipping cost before you buy: info@gorilafitness.ca